Affordable Zendesk AI Alternative

My AskAI is a more affordable AI customer support option compared to Zendesk's AI, being 5-10x cheaper. While Zendesk's AI charges around $1 to $1.50 per conversation resolved by AI, My AskAI only charges $0.10 per AI conversation. For a business with 2,000 support tickets per month, this could mean a saving of around $1,200 per month. My AskAI can be easily installed from Zendesk's App Marketplace without the need to replace existing tools or train the team on a new one.

The article also emphasizes the importance of human handover in customer support. While AI can handle a lot of issues, there are certain delicate situations where a human touch is still needed. Therefore, the future of customer support is seen as a combination of AI and human interaction.

Key takeaways

My AskAI is 5-10x cheaper than Zendesk's AI customer support features, potentially saving businesses up to $1,200 per month.
My AskAI integrates with the existing Zendesk Messaging widget, requiring no additional training for the support team.
My AskAI can be set up in a few hours by pointing it towards your help docs to train your new AI support agent.
My AskAI believes in a combination of AI and human customer support for handling delicate situations.

Affordable Zendesk AI Alternative

Key takeaways

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